We take your community's governing documents, train a custom AI chatbot, and give your residents instant access to accurate, cited answers — no technical expertise required on your end.
Gather your community's key documents and send them our way. We accept PDF, Word, scanned images, and plain text files.
Documents we train on:
CC&Rs (Covenants, Conditions & Restrictions) · Bylaws · Architectural Review Guidelines · Rules & Regulations · Board Meeting Minutes · Policy Resolutions · Community Handbooks · Fee Schedules · Violation Procedures · Landscaping Standards · Parking Policies · Pet Policies · Pool & Amenity Rules
Our team processes every document — extracting text, indexing sections, and building a structured knowledge base that maps your community's specific rules, procedures, and policies.
Behind the scenes:
Each document is broken into semantically meaningful chunks, embedded into a vector database, and tagged with metadata (document name, section number, date). When a resident asks a question, the AI searches this database to find the most relevant passages and composes an answer based exclusively on your approved content.
Before your bot goes live, we test common resident questions, verify citations, and ensure the bot handles edge cases gracefully. You get a preview link to test it yourself.
What we test for:
Accuracy of cited sections · Handling of ambiguous questions · Correct escalation of unanswerable queries · Tone and professionalism · Multi-topic conversations · Edge cases specific to your community
Your chatbot is deployed and ready for residents. We provide an embeddable widget for your existing site, a standalone chatbot link, or a full community website with the bot built in.
Deployment options:
Embed Widget: A code snippet you paste into your existing site. The bot appears as a chat bubble in the corner.
Standalone Link: A dedicated URL you share via email, newsletters, or QR codes in common areas.
Full Website: A custom community website with the chatbot fully integrated.
Your community evolves, and your bot keeps pace. After every board meeting, rule change, or policy update, submit the new material and we refresh the bot's knowledge base.
We've designed the update process to be as simple as sending an email — because that's literally one of the options.
After each board meeting, email your new meeting minutes or amended documents to your dedicated submission address. Attach PDF, Word, or text files with a brief note about what changed. We process updates within 48 hours.
A dedicated online portal where authorized admins can drag-and-drop files, track submission history, and see when updates go live. Available on Pro and Enterprise plans.
For communities that store documents in Google Drive, Dropbox, or OneDrive, we connect directly to a shared folder. Drop new files in and we automatically detect and process them.
Here's how the bot stays current with your community's evolving rules and decisions.
After each board meeting, submit the approved minutes. The bot learns about new motions passed, policy discussions, upcoming projects, and assessment changes. Homeowners can then ask "What was decided at the last board meeting?" and get an accurate summary.
When your community votes to amend governing documents, send us the updated version. We replace outdated sections so residents always get current information — not answers based on old rules.
Changed fence height limits? Updated approved paint colors? Added solar panel guidelines? Submit the revised standards and the bot immediately reflects the new requirements.
Updated monthly dues, special assessments, late fee schedules, or payment procedures are critical for residents. Submit the new fee schedule and the bot delivers accurate financial information on demand.
Board resolutions, enforcement notices, or seasonal rule changes (e.g., holiday decoration guidelines) can all be added so residents have one place to find everything.
Annual meetings, social events, maintenance schedules, or amenity closures — add this info and the bot becomes a one-stop resource for everything happening in your community.
Most communities go from first contact to live chatbot in under two weeks.
See our pricing plans or reach out for a free demo with your community's actual documents.